Service

Tenant support

Satisfied tenants without worries!

The right partner for you

KramerKraakman offers a complete tenant support package, fully tailored to your wishes. This can be part of our support for your new-build or renovation project, but you can also use our tenant support on its own.

Tenant support by KramerKraakman: professional, flexible and reliable. If you have a new-build or renovation project, you naturally want your tenants to be well informed and satisfied. But how do you ensure effective communication with your tenants? How do you take their wishes and needs into account? And how do you prevent complaints and conflicts?

That is where KramerKraakman can help. We have experience in communicating with tenants in all price segments, ranging from minor maintenance to major renovations. Besides our many years of experience, we offer great flexibility. The big advantage for you is that we work on a project basis.

Another important advantage of hiring KramerKraakman is that we are an independent party between the tenant, the construction company and/or the landlord/housing association. We ensure a professional approach towards tenants. We think it is very important that tenants appreciate the benefits of their renovated home, and we do our very best to achieve that.

What do we offer?

We tailor our way of working to the wishes and needs of each project; we can fully adapt it to your wishes. We also have our own online portal for tenants, where all communication takes place in a clear way and all their choices are recorded. This allows us to provide a complete overview efficiently, keeping the margin of error to a minimum. In our approach we adapt to the possibilities and needs of the tenants, for example in the case of vulnerable tenants. Throughout our work we strive for satisfied tenants.

A selection of what we offer:

  • Handling all communication between tenant and contractor and/or housing association
  • Organising information meetings
  • Thinking along about the offer in packages
  • Explaining the choices to tenants
  • Listing and pricing additional extra work
  • Processing the choices in order confirmations and meter cupboard lists
  • Writing and sending newsletters
  • Taking care of the handover

Get in touch?

We would be happy to discuss what we can do for you in the tenant support process. Would you like the complete package or only certain parts? We are glad to help you in the way that suits your company.

A selection of our clients

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