Service

Buyer support

Satisfied buyers without worries!

The right partner for you

KramerKraakman offers a complete buyer support package, fully tailored to your wishes. We can offer the package in such a way that we completely relieve you of all communication with the buyers.

We have experience in the entire process, from sales brochure up to and including handover. Besides our many years of experience, we offer great flexibility. The big advantage for you is that we work on a project basis.

The great advantage of hiring KramerKraakman is that we are an independent party between the buyer, the construction company and/or the developer. We ensure a professional approach towards buyers. We think it is very important that buyers feel connected to their new home, and we do our very best to achieve that.

We do not shy away from sharing knowledge and taking on challenges.
Working together with various parties leads to the best possible service!

What do we offer?

Buyer support activities

  • Handling all communication between buyer and contractor and/or developer;
  • Holding individual meetings with the buyers;
  • Listing and pricing additional extra and reduced work;
  • Preparing quotations in consultation with the contractor;
  • Processing the choices in option drawings;
  • Processing the choices in order confirmations and meter cupboard lists.

Additional activities

  • Helping to design the sales brochure;
  • Writing and sending newsletters;
  • Writing the congratulations letter;
  • Drawing up extra and reduced work lists;
  • Handling all communication with the project showrooms;
  • Providing 2D paper furniture so buyers can plan their interior;
  • Providing home choices in 3D, optionally including photos and/or video;
  • Checking the working drawings against the sales drawings;
  • Drawing up an erratum;
  • Drawing up the meter cupboard lists, including the required drawings;
  • Preparing the start-of-construction letter;
  • Organising the start-of-construction event;
  • Arranging introductions with the neighbours;
  • Organising viewing moments;
  • Handling the pre-inspection and the handover.
Buyer support timeline (in Dutch)

Our working method

One of our strengths is flexibility: we can fully adapt our way of working to your wishes. For convenience, we also have our own online portal where clients can enter all home options and individual wishes. This allows us to draw up a complete list of extra and reduced work efficiently, keeping the margin of error to a minimum, and we strive for satisfied clients.

Get in touch?

We would be happy to discuss what we can do for you in the buyer support process. Would you like the complete package or only certain parts? We are glad to help you in the way that suits your company.

A selection of our clients

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